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Whether or not you have had to make arrangements for a funeral previously, the number and sequence of things that need to arranged may be confusing and can feel overwhelming. Green Willow hopes that the information provided here, in the form of Frequently Asked Questions, will help dispel some of the confusion and help make a difficult time more manageable.

The information provided below was true and accurate at the time originally published. Green Willow Funerals Ltd cannot be held responsible for inaccuracies regarding information pertaining to other parties.

Also, other agencies’ websites may be updated regularly.

We advise checking that you are viewing the most recent version.


  1. What do I do when someone dies?
  2. What happens when I call Green Willow Funerals?
  3. Is there entitlement to Financial Support towards the cost of a Funeral?
  4. What is involved in arranging a Funeral?
  5. What questions will I be asked when making arrangements for a Funeral?
  6. Are there advantages to having a Funeral Plan in place?
  7. Can I change my mind after initial arrangements have been made?